Last updated: May 2026
This policy describes how The Lantana House (“we”, “us”) handles information when you use our website or contact us to book a stay.
When you submit an inquiry, we may collect your name, email address, phone number, preferred stay dates, and the message you provide. We also store a copy of this inquiry on our systems when you use our contact form. Technical data such as your browser type and IP address may be processed by our hosting provider or analytics tools if you enable them.
We use your details to respond to booking requests, coordinate your stay, and improve our service. If you choose “Send via WhatsApp”, your message is opened in WhatsApp on your device and is also subject to WhatsApp’s terms and privacy policy.
We keep inquiry records only as long as needed for reservations, guest communication, and legal or accounting requirements, unless a longer period is required by law.
You may ask us to access, correct, or delete your personal information where applicable. Contact us using the details on our website.
We may use optional privacy-friendly analytics if configured by the site owner. You can control cookies through your browser settings.
We may update this policy from time to time. The “Last updated” date at the top will change when we do.
Questions about this policy: use the contact page or email listed in the site footer.